Refund Policy

We want to assure you that your satisfaction is our top priority. In the unlikely event that you receive a defective, damaged, or unsatisfactory item, we guarantee to promptly refund your money, provide an exchange for a replacement, or offer a store credit for future purchases.

You can return your products purchased from us within 30 days from receiving, however, if you decide to return your product after 14 days but not later than 30 days after receiving your products return fees may be applied (please see Return Rates section below for more information).

Here’s how our return policy works - within 30-Days from receiving any products purchased from us, you can return and receive a refund, exchange or store credit for future purchases, if:

(a) You have received a product with damaged or contaminated package;

(b) You have received a product that is defective or otherwise bad;

(c) You have received a wrong item;

(d) You have changed your mind and want to return a product.

We only offer this 30-day returns policy for products purchased on this website/ If you have purchased “Smells Like Forest” products from other sellers, please refer to the purchase site for returns, as such returns might be subject to the seller’s policy over which we have no control.

Please note that shipping costs are not refundable if the item is returned more than 14 days after the delivery or if you have chose the express delivery option.

If you inform us that you want to return your purchased products within 14 days of receiving purchased products, no additional fees shall be applied but you WILL NEED to cover the cost of shipping. Once we receive your purchased product, we will issue a full refund